Mobile Speed Enforcement System Technician

Location:	Riyadh, Riyadh, Ar Riyad, Saudi Arabia, Middle East
Job Type:	Permanent
Posted:	25th Mar 2009
Closing Date:	6th May 2009
Posted By:	ACS Inc.
Details:
Mobile Speed Enforcement System Technician • Provides first-level support for corrective issues. Troubleshoots hardware, software, electrical wiring and/or network operating problems. Uses basic and specialized test equipment to diagnose and analyze difficulties. • Troubleshoots related communications problems; e.g., in a LAN, WAN, WLAN environment, applying a knowledge of wiring and standard cable connections. Takes appropriate corrective action, interfacing with system users, manufacturers, and ACS’ staff as necessary. • Performs scheduled preventive and predictive maintenance activities including but not limited to; inspection, cleaning, testing, adjustment, replacement and repair (to sub-assembly/component level) of computer systems, camera systems, microprocessor components, peripherals and associated/designated communications and information management equipment. • Sets up, assembles, installs, configures, reconfigures, modifies, moves and/or relocates hardware/software at ACS or client site for regular or specialized function use. Ensures upgrades are configured and installed on schedule. Uses standard hand and power tools and technical manuals. May work with multiple vendors, manufacturers, etc. • Maintains accurate and thorough work order documentation allowing for detailed reporting of daily, weekly, monthly, and annual performance of all tasks completed on system hardware, software and related system components. • Performs timely shipping/receiving tasks for equipment requiring manufacturer repair and/or replacement. • Provides accurate location tracking and inventory of associated system components, as well as other company owned tools, resources, and supplies. Monitors min/max levels of system consumables to ensure adequate supplies to properly support program performance. WE REQUIRE •Vocational, trade school technical training, or an associate degree in electronics technology, or equivalent work experience. Associate degree preferred. •Minimum 5-7 years progressively responsible systems maintenance experience, demonstrating in-depth working familiarity with a broad range of electronic equipment and a minimum of 3 years mastery or certification in a specialized technical area such as CCTV, or other camera/video based technology. •Ability to troubleshoot, maintain, and repair to sub-assembly/component level and to use a variety of specialized test equipment and associated diagnostic devices. •Demonstrate strong administrative and organizational skills in support of the program. •Demonstrate strong analytical and creative problem-solving skills. •Proficient in the use of PC systems and software. •Good customer service orientation and appreciation of role as ACS’ representative. •Maturity of judgment under pressure/ability to diagnose level of user need/distribute work effectively. •Considerable client and end-user interface by phone and/or in-person necessitates good (clear) verbal communication skills and credible customer presence (appearance, attitude & demeanor). •Flexibility and the ability to operate under stressful, time-sensitive deadlines. •Commitment to quality and personal ethics. •Ability to work independently, but as part of team concept.

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